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Customer Service
Corrugated Containers Sales Policy
Customers with an established account with Corrugated Containers will be invoiced according to approved credit terms. VISA, MasterCard, Discover and American Express credit cards are accepted. Orders processed without terms or credit card payment will be shipped COD.
All orders submitted before 12:00 PM (noon) weekdays (Monday – Friday) will be shipped the same day or if you are located within our delivery zone, your order will be delivered the following business day, unless otherwise requested or noted.
Website items are in stock for immediate delivery unless noted otherwise.
Boxes are sold by unit and bundle quantities only.
Prices listed throughout the website may change without written notice due to market fluctuations. If you have questions regarding pricing, please call or email us prior to placing your order.
Corrugated Containers Delivery and Returns
We hope you enjoy shopping with Corrugated Containers. Here are our delivery and returns policies to help make sure we meet your expectations.
Shipping and Delivery
Shipping and Delivery charges apply for order processing, product picking, packaging, transport and handling.
We do not guarantee delivery times, but we do our best to provide an estimated time of delivery.
Deliveries occur weekdays (Monday - Friday) only.
Shipping and Delivery charges are subject to change and are determined at the time of order.
Estimated delivery time assumes orders are placed before 12:00 noon (EST). Orders placed with Corrugated Containers after 12:00 noon on Fridays or over the weekend will not be processed until the following business day.
*All recognized bank holidays are an exception and will add an additional day(s) to the delivery*
Expedite fees may apply.
Additional Shipping and Delivery charges may be applied for multiple delivery attempts.
Deliveries within the Columbia, Greenville, Spartanburg areas of South Carolina are free on orders of $200 or more. If the order is less than $200, then there is a $20 delivery fee.
Orders out of our delivery area in South Carolina will be shipped by motor freight or UPS. In-state orders over $1000 are prepaid. Freight on orders less than $1000 will be added to your invoice. All out of state (South Carolina) are FOB Columbia.
Here is a list of the areas we deliver.
Returns and Replacements
We want you to be completely happy with your order from Corrugated Containers. If for any reason you are not satisfied, we will gladly accept your timely return of defective or damaged products. Used products cannot be returned unless defective.
A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
